Support
A little help.
Right here.
Find your next step, or get in touch with us directly.
Before you reach out.
Having trouble importing music?
Check that the audio file is downloaded to your device and available in Files. Resona plays your own music files; it does not download tracks from streaming subscriptions.
Not hearing anything?
Check your volume and selected audio output. If you’re using AirPlay, make sure the receiving device is connected and ready. Try another music file to check whether the issue affects a single track.
Need to report an issue?
Include the app name, version, your iOS version, and the steps that led to the issue. Screenshots can help; please leave out any personal information you don’t want to share.
We’re a message away.
Write to us and we’ll help you find the next step.
Email support support@volysis.com